September 2012
Redirect tab has been added in the editor, allowing you to quickly place links in the navigation of your site to any web page.
July 2012
New template design variation added: 'sketch Moss'.

New template design variation added: 'Subtle Stripes Candy'.

A new content editor has been added to Freesites! This is the latest version with great new features and it's now even easier to add youtube videos, images, tables, create link styles and easily apply drop shadows and borders to your images and more! Also, select any font you want from the Google Font range and use them right in your site, with the new editor.
Note: if you use Internet Explorer, please update your to version 9 to take advantage of the new content editor system as it uses features that require CSS3 support.

New template design added: 'Biblioma'.

June 2012

A new FREE "form creator" add-on has been added. Now you can create and show any number of forms and fields on your website.

May 2012

New template design added: 'Beach Idyll'.
A new slideshow add-on has been added - log into your account and view the add-ons page for a full feature list.

April 2012

New template design added: Squareberry' (4 variations).
New template design added: 'Sketch Wheat'.

March 2012

New template design added: 'Paquin' (4 variations).
NEW SHOP FEATURE! "Pick up from store" has been added as a payment method.

February 2012

NEW FEATURE! - You can now password protect any page on your website.
NEW SHOP FEATURE! - Now you can type in a package tracking number while marking the order as shipped.

January 2012

Two new template designs added: 'Vintage Brick' and 'Arcadia'.

December 2011

Two new template designs added: 'Paper Stitches' (3 variations) and 'Broadsheet'.

November 2011

NEW FEATURE! -You can now make use of discount codes in the shop add-on! You can choose between $ and % value and can also make them one time use for times when you need to discount a special customer.

October 2011

NEW FEATURE! - Added "additional categories", a useful feature which lets you show the same product across many categories without having to add it in each.

A minor update has been made to shop add-on shipping methods: virtual products will not be charged any shipping fee when used with post office or flat rate shipping methods.

New template designs added: 'Rounded Cyan' and 'Vernalia Chill'.

A minor update has been made to contact form add-on, now you can select which fields are required and must be filled in.

NEW FEATURE! - Added "Refund order" and "Cancelled order" functions to the shop add-on.

NEW FEATURE! - Added free shipping setting in the shop add-on.

NEW FEATURE! - Add "order notes" field in the order details page.

Also optimised core code to speed up the system.

September 2011

A new page editor (v5.4) has been added. It's faster, includes a number of new features, and works more reliably in the latest browser versions.

New template design added: 'Sketch Whimsy'

August 2011

New template design added: 'Sports Rugby'

July 2011

NEW FEATURE! You can now use bank deposit and cash on delivery payment methods in the shop add-on.

June 2011

NEW FEATURE! Shop search: visitors can now search your shop for products.

New template design added: 'Vernalia'

April 2011

Three new template designs added: 'Marle stone', 'Orthogon' (2 colour variations) and 'Lumina'.

March 2011

New template design added: 'Carbonated' (5 colour variations)

You can now upload multiple photos in one go to your gallery!
You can now sell digital downloadable products from your shop.

February 2011

Two new templates designed and added -

'Folio' (2 variations - Charcoal and Alabaster)
and 'Daydream' (2 variations - Field and Lagoon).

We're ramping up the new template development, so watch this space for more updates soon!

January 2011

We’re excited to announce that we’ve completed our long-anticipated system upgrade. This means you can now use Freesites to sell online with Paypal, using our built in shop add-on (+$10 per month on your hosting fee), and run a blog from inside your site! Log in to your account for more details, and to learn how to take advantage of these great new features.

Contact us

All help and support for Freesites is handled through our integrated support forum — just log in to your account and find the link under the help menu.

If you have any questions prior to signing up, and you can't find the answer here, then please log in to the demo and use the forum from there.

Common reasons we're contacted, and answers so you don't have to:

  • If you have lost your password, click here

  • If your site says "This website is coming soon, please check back later."
    then change the "Site coming soon" setting to "no" in your My website > Site settings page in your website admin area.

  • If there is a "This website is temporarily inaccessible, and to contact Freesites" message on your website:
    • The site is suspended due to credit card payment failure.
    • Your site still exists, it is just hidden until you login and update your payment details.
    • An email was automatically sent to you when it failed, on the 1st, 3rd and 6th of the month. If you didn't get the email, then it was picked up by your anti-spam system opr it went to your junk mail folder.
    • Calling us will not make your credit card payment approve.
    • If you want your site unsuspended ASAP, then please login to your account fix the issue with your card and it will be unsuspended the next time we attempt to debit your card.
    • Attempts to debit your card are tried every day after it fails from the 1st of the month.
    • You can log in to your site admin area, and change your card details in the account settings page.
    • NOTE: accounts unpaid for 90 days will be deleted from the system. This means your site and email addresses if you have any set up will be permanently removed and unrecoverable.

  • Need to update your credit card details?
    You can do this securely via your account settings page when you log in to manage your website. You'll find the link in the first box of options, called "account information".

  • Need to close your account and delete your website?
    You can do that using the "REMOVE ACCOUNT" link from within your website admin area.
    Removing youir account means we stop hosting your website files and we stop charging you for hosting your website files.
    - Note: Just because your domain expires, or you move your site to a new host doesn't mean we know and therefore stop hosting your website files - we have no idea if you transfer your site elsewhere or if your domain expires, or if you close your business. You NEED to login and close your own account, we cannot do it from a phone call or an email, as they could be from anyone.